Question 1

How do I create an account on Bishop?

Accepted Answer

To create an account, click the "Register" button on the homepage. Enter your phone number, create a secure password, and verify your identity with a valid Kenyan ID. You will receive an SMS verification code to complete the registration process. The entire process takes less than 5 minutes.

Question 2

What payment methods are accepted?

Accepted Answer

Bishop accepts MPesa as the primary payment method for deposits and withdrawals. Simply enter the amount you wish to deposit, and you will receive an MPesa STK push notification on your phone. Enter your MPesa PIN to complete the transaction. Deposits are instant, and withdrawals are processed within 24 hours.

Question 3

How do prediction market odds work?

Accepted Answer

Prediction market odds represent the probability of an outcome occurring. For example, if a market shows 65% for "Yes" and 35% for "No", it means the market believes there is a 65% chance of the event happening. Your potential payout is calculated based on these odds and your stake amount. The odds update in real-time based on market activity.

Question 4

What is the minimum deposit amount?

Accepted Answer

The minimum deposit amount on Bishop is KES 50. This allows new users to start with small amounts and learn the platform. There is no maximum deposit limit, but daily deposit limits can be set through your account settings for responsible trading purposes.

Question 5

How long does it take to withdraw my winnings?

Accepted Answer

Withdrawal requests are processed within 24 hours during business days. Once approved, funds are sent directly to your registered MPesa number. The minimum withdrawal amount is KES 100. You must verify your account before making your first withdrawal.

Question 6

Can I set trading limits on my account?

Accepted Answer

Yes, Bishop provides comprehensive responsible trading tools. You can set daily deposit limits, weekly trading limits, and session time limits through your account settings. You can also take a break from trading (24 hours to 30 days) or request self-exclusion (6 months to permanent). These tools help you maintain control over your trading activity.

Question 7

What happens if a market is cancelled?

Accepted Answer

If a market is cancelled due to unforeseen circumstances (such as an event being postponed or cancelled), all bets are voided and stakes are returned to your wallet within 24 hours. You will receive a notification explaining the reason for the cancellation.

Question 8

How do I verify my account?

Accepted Answer

Account verification requires uploading a clear photo of your Kenyan National ID or Passport. Go to your profile settings, click "Verify Account", and follow the instructions to upload your document. Verification typically takes 2-4 hours during business days. Verified accounts have higher withdrawal limits and access to premium markets.

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